If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. I understand that mistakes can happen and or personal error on my part was thoroughly examined. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. Write a review Sign in. The electrician did not clean up, leaving the old one in the backyard. always great and friendly service. Neither have returned my calls.It will be in upper 30s tonight. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. Interactions with customer service as wells as the techs on site have always been easy and helpful. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. Yelp confirmed a business or employee license. They never call me back. Had been with the company for a bit by then, boss told me "you can quit if you want" repeatedly until I gave up. heating & air conditioning/hvac, air duct cleaning, Costco recommend this company, so I thought it would be reliable co. Read what our customers -- people just like you -- have to say about our products and services. We also offer installation services for new equipment. It cost $4000 for one guy to do a one day job. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. The salesmen said we would need a 3.5 ton A/C. Thanks for the recommendation! Work in an air conditioned environment; no door knocking. We have protocols in place from the moment you call in, to when the technician arrives at your residence. We can even install a bona fide car charging station in your garage! He marked that he checked the filters, which he definitely hadn't. They said they'd refund $1700, and then perhaps my review would become more positive. Parker and Sons in Phoenix, AZ | Photos | Reviews | 420 building permits for $256,700. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. The department is basically understaffed. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. He went above and beyond to help us! Company C replaced the coil for $2,100.00. She never called back. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! They show up on time and most importantly they know what they are doing. Once we received her BBB complaint,we immediatelyreached back out to the customer. Must have the ability to self-start and take responsibility for work. Report. License: Not Required. Will continue to go with Parker & Sons for all my A/C needs. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. My boss tried to do something about it but we still have to do it then I found a bug. We're not your Average Joe! Read employee reviews and ratings on Glassdoor to decide if Parker & Sons is right for you. Find out more about salaries and benefits at Parker & Sons. I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. So far, so good. The ease of their financing terms made it a very easy decision to make. Their technician Josh is the absolute best!! I have a large so I needed two new AC units. He is a 5 Star Technician and I will ask for him EVERY TIME we need service. We shall see if future maintance services run as smoothly as the 1st one. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Andrew did a great job replacing light fixtures in 2 bathrooms. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! Parker and Sons consumer reviews, complaints, customer service. Parker & Sons just completed an a/c overhaul yesterday. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. I took all the risk unknowingly. They have replaced, ducts, thermostats and other parts to no resolution of the issue. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. Serving both homeowners and businesses for over three decades, we are nationally recognized for being one o Read more Location & Hours 3636 E Anne St Ste A Outrageous. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Insulating my attic was over $8,000. 2023 Trustpilot, Inc. All rights reserved. I called other companies and all said they overpaid by around $2500 for what was completed. I have asked numerous times for a replacement unit from their supplier ( Day and Night). The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Easy, done. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! Parker and Sons is a life savor. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Their work is thorough and professional! Erin S. Parker & Sons is amazing. It was determined after the fact that our house was plumbed (when built in 1979) in such a way so that the soft water didn . Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. Parker and Sons. They were excellent, professional and friendly. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Thank you so much Jan for the great review for Andrew. The manager said he would call us back and he never did. they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. We're not your Average Joe! My electric bill was outrageous. So its very visible and a distraction every time we watch tv. Well guide you through the process. They never stick to things - they make changes too much. They should be ashamed of themselves!!! page 5. Con artists. I called Parker and sons and they dont show that I owe any money. Ive been using them for almost 9 years now and they are very trustworthy. So, Parker & Sons is charging $833/hour. He sent his supervisor out to measure the house and said it was the right size. . Small claims court should get a reply. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! . We agree that this rebate has taken way longer than expected and have gotten nowhere with HD directly. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Good company with some growing pains but they manage the best they can. When the installer came out they were nice but didnt even cover my clothes with plastic. I woke up with a rainstorm in my living room after a pipe burst upstairs. According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. I discourage anyone from using Parker and his greedy Sons. It looks terrible and now we have to hire someone to fix the Sheetrock or try to do it ourselves - which we have never done Sheetrock work before - and its on the main wall of the home. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Larger 3.5 ton unit was low on refrigerant and had a leak. He ignored me when I said we had another unit and just left, leaving me fuming. Customer Service. Customer Reviews are not used in the calculation of BBB Rating, On 2/13/2023 I Contacted Parker & Sons over an issue with Some of My Electrical Outlets not working The Representative on the Phone gave me some Options He advised Me there would not be a Charge for Coming out and if I wanted to Proceed there would be a $79 Troubleshooting Evaluation Charge So when the Techs came out they checked things Out I Agreed Singed to a Troubleshooting Evaluation so after they evaluated the Techs determined it was the Breaker that was Bad and that would Cost Me $279 to Replace it and would Put the Troubleshooting Evaluation Charge towards the Cost of the ************* which would Be $279 So I Agreed and Signed so after they Replaced the Breaker The Electrical Outlets were still Not Working I was then told by the Techs that there would Now have to check for Faulty Electrical Outlets and the Price would now be $426 to Troubleshoot the Outlets So the Price Jumped an additional $147 for a Second Troubleshooting Evaluation which is Wrong the Business is advertising their Troubleshooting Evaluation Falsely I would Like the Business to Refund Me the $147, I Called the Business and Requested my Money back in original Form of Payment which was Cash because I need it Promptly but the Business Refused they insisted on Sending Me a Check they can Keep the Money and il take the Loss So others can See Just how this Business Operates very unprofessional I did not even get a Receipt I will never use them Again. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Companies can ask for reviews via automatic invitations. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. They expect allot from employees. We're Not Your Average Joe! It was rescheduled, when the technician showed up, he claimed the quote was for a different system (one tank compared to two tanks) and it would ACTUALLY cost $2500 to install!! I said the breaker was for the air conditioner/heater, and I needed a repair man for my air conditioner. That was frustrating, but mistakes happen. Keeping You Comfortable With Expert Heating, Cooling, Electrical, & Plumbing Service Since 1974. Their request will take **** business days to process. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Months, later, no rebates. Submitting a response indicates a willingness to work with customers to make things right. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. $300 would've been the right price. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. Keep your family safe. He fixed half the issue and left I. He also tried to sell me a $500 repair to replace the relay switch that costs $50. During the week we also done get assigned breaks. Fast service,made sure it was done the way I wanted it. Showing 1-10 of 198 results. When you want service fast, our electricians have the licensed, bonded, and insured expertise you need. You must ask permission to use the restroom or to step aways from your desk. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. Had been without plumbing for days already. BBB Business Profiles generally cover a three-year reporting period. The most shocking part of this experience by far is PARKER and SONS Administration or management customer service in blatantly dismissive attitudes and zero in attempting to hold up their name as being reputable. They manage the best they can ask permission to use the restroom or to step aways your... Longer useful, was told this by many employees and did n't it. One guy to do a one day job station in your garage but manage. Manager said parker and sons complaints would call us back and he never did self-start and take responsibility for work charging. Was for the great review for andrew with HD directly once we received BBB. 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