We will do our best to meet your expectations at all times.Return Policy by Brands: Zip'r Return PolicyOlympicbreeze.com 30-Day Satisfaction Guarantee Return PolicyUnused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.You must notify us of your intent to return within 30 days of delivery date.There is a 15-25% restocking fee.Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.We will refund the product price minus any applicable fees and charges.Original shipping charges are non-refundable.You are responsible for any return shipping charges.Refunds will be applied to the same payment method used when original purchase was made.The Following Cannot Be Returned:Products which are eligible for parts under manufacturer warrantyProducts that have had their original manufacturer packaging openedProducts that have been out of their original manufacturers' packagingIt is the customer's responsibility to return the merchandise in new resalable condition. You print the return label and paste it on the carton, take this carton to nearest UPS store. For example: two pallets. We only replace items if they are defective or damaged. Non-consumables: 6 months from the day of purchase. Folding electric bikes. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. To receive a refund or credit, items must be returned within 10 days of original shipment date. *ETA when in stock and within continental USA only. We will also notify you of the approval or rejection of your refund. You will be refunded the purchase price,EXCLUDING the shipping cost and a 20% restocking fee. We will not pay for any third-party service or part replacement unless agreed by NAKTO E-bike upon prior to the fix. If your bike is being delivered "Signature Required" plan accordingly (all Electric Bikes and all bikes over $500 are generally shipped "Signature Required"). Damage to parts or malfunctions caused by performing bike stunts or jumps. Based on return/exchange patterns, some customers will be warned that subsequent returns and exchanges will not be eligible for returns or exchanges for 90 days. Any bike being returned must be fully insured for the full value of the bike and it is the shippers responsibility to submit any claims should they arise. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. In order to process a return, you must email us at:office@GreenBikeElectric.com. Inspection: Please inspect the item before assembly or discarding any packaging. All Rights Reserved. If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO. We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or IsraelNote to international customers:You are responsible for any and all duties or taxes that may apply. Max Speed: 16 mph. It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by non-standard usage of the product. Shipping rates are subject to increase. Estimated Arrival: Between Due to the large size, it may not be possible to be placed at your door. We also offer expedited shipment rates under our X-Treme shipping account. Honda Activa . Please note that this can take up to 24 hours. Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. Tata Green Batteries Velocity 5LB 12V 5Ah Motorcycle Battery (Under Exchange of Old Battery) 1419710006. However, parts and labor will be charged if the issue is not quality related. The warranty does not cover finishing (of frame and parts). Locations with limited access may require addition shipping fees. If the shipment is on a pallet, check to make sure the pallet is solid with no voids inside the stack. ELECTRIC WHEELS, at its sole discretion, has the option of replacing with a new part, or factory re-certified part. If your item is on back order or unavailable, we will void the pre-authorization and reach out to you via e-mail. Always contact customer service at 1 970 949 3261 or info@wildsyde.com. It does not apply to misused or broken parts caused by the user or by any other event(s). Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. Count the pieces and match the number on the delivery receipt to the number you have counted. Know your laws before you go biking. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. How to change the tire on my Bolt Pro Electric Bike; How to change the tire on my Haze Electric Bike; Still can't find the info you need? Finish:Paint Finished With Genuine Paint And Glossy Lacquer. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. 4Warranty is valid in the continental United States only. Wildsyde frames & forks are covered by a 2 year limited manufacturers warranty from original date of purchase. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Customer must pay shipping costs for any additional warranty parts. bubble wrap, Styrofoam peanuts, cardboard dividers, etc.) Pick up cartons if you can. Check to see if package has been opened. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. SHIPPING DAMAGE: Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, AmericanElectric will replace those damaged parts free of charge under warranty, as long as the damage is reported immediately after delivery. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! If unit is shipped within 48 states by freight but picked up at the terminal or to a commercial business address that has a loading dock. Lots of different things can affect your Jupiter Bikes speed including weight of the rider, temperature, and charge on the battery. There shall be no return authorizations issued or returns accepted by Wildsyde outside of this 15 day window under any circumstances. HIGH-PERFORMANCE, EXTENDED MILEAGE. To contact ourCustomer ServiceDepartment, please emailservice@ewheelsdealers.com. Please refer to our Shipping Policy for more details.EMAIL: SUPPORT@OLYMPICBREEZE.COMDEFECTIVE MERCHANDISEMost of our products come with at least 1-year manufacturer's warranty. Copyright 2023 Replacement Battery Store. Check to see if any packages have been opened or if the sealing tape has been tampered with. Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Warranty does not apply to shipping or transportation damage. Sold Out. Pendleton Somerby E-Bike Battery Silver (Pre 2019) (8) 300.00. Your battery is warranted for any manufacturer defect in material or workmanship. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Below is a link to each manufacturer warranty we carry. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Use promo code BATTERY99 to lock in" To complete your return, we require a receipt or proof of purchase. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. *. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. 1) Customers opening any components by themselves, 5) Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, 6) Damage or failure due to accident, misuse, abuse, or neglect (such as the with battery). Contact Tech Support at this link https://support.x-tremescooters.comto obtain an RMA Number. Warranty service is provided in the form of repair or replacement of parts. Rust and/or paint fading caused to heavy exposure to rain, hail, snow or direct sunlight for prolonged periods of time. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. Original proof of purchase is required to establish proof of purchase and warranty effective date. After the driver signs, you sign also. Overloading beyond recommended capacity . One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . If youve done all of this and you still have not received your refund yet, please contact us atinfo@eunorau-ebike.com. Returns are only allowed within 30 days of receiving the purchased vehicle and only if the manufacturer fails to solve any mechanical or technical problem related to manufacturing defect or severe shipping damages. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. If your Defiant bike is not reaching 20 mph, then please check the power restraint and speed limit settings. Powered by BigCommerce, Replacement Batteries for Permobil Wheelchairs, Jupiter Batteries JB12-100 Replacement Battery, Jupiter Batteries JB12-075 Replacement Battery, Jupiter Batteries JB12-050 Replacement Battery, Jupiter Batteries JB12-012 Replacement Battery, Jupiter Batteries JB12-009F2 Replacement Battery, Jupiter Batteries JB12-007F2 Replacement Battery, Jupiter Batteries JB12-007F1 Replacement Battery, Jupiter Batteries JB12-028HR Replacement Battery. $121.59 Free Shipping. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding our electric bicycles. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. Misuse of the battery, negligence or attempt to open or repair it will void the warranty. All deliveries must be signed for in person, FedEx will not leave shipments at your door. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. The Jupiter Bike's lithium battery sits in the front wheel while the motor sits in the rear wheel. For a small number of zip codes in some dense urban areas of New York City or for island areas within the continental 48 US states (the Florida keys for example) there may be a shipping surcharge. For the larger wires to the motor, 45 amps Anderson Powerpoles are good plug choice for replacing an original or mismatching plug on motor to controller wires. Those parts and/or products which are determined by ELECTRIC WHEELS to be defective and to qualify for warranty replacement will be provided at no charge, only after a valid warranty claim is processed by ELECTRIC WHEELS Customer Service Department. All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. We do not refund original shipping charges for goods that are refused for delivery at customs. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. Orders cancelled after the item has shipped are subject to all standard return policies. Take photos of any damage that is found and date the images when possible. Now $589.99. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing): Carton damage requires visual inspection of contents of the unit. Example 9:00 am. Customer reviews and photos may be available to help you make the right purchase decision! Unpack your bike box and if you have any missing parts or damaged parts email our Customer Care Team with photographs and your findings: info@electricbyke.com. We will require pictures of the damaged parts in order to make replacements. _________________________________________________________________. All the below requirements MUST be met in order to qualify for this reimbursement: 1.You must notify us within 5-days of receiving your bike. NAKTO can supply a return label with a shipping and a restocking fee being charged on receipt of an undamaged E-Bike with no missing parts. If major damages occur during shipping, please contact the shipper (UPS, FedEx, trucking company) so they can inspect the items before shipping them back to MBI Sport Inc. After receiving the damaged bikes or parts, the replacements will be shipped. FAILURE TO DO THIS WILL VOID THE WARRANTY. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. You decide to cancel before a backorder arrives and is processed for,. To see if any packages have been opened or if the shipment is on back or...: Automobile 2,700 as sold our electric bicycles contact us atinfo @ eunorau-ebike.com Exchange of Old battery ).... 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